The program assumes that you have a practicum project in mind. Ideally, it’s a real-world, current project about a real place. That means you’ll need to approach your employer, or a place where you’d like to volunteer your expertise, and offer them a VE Master Plan. You’ll need to pitch it to them and show them the benefits of the process, as it will require some commitment on their part too. There are many resources on my blog to help you make your case for visitor experience master planning.
Please click through the lessons below to get a sense of how the course works.